FAQ

FAQ

Please remember that we offer this section as a source of education only. We are not operating as your veterinarian, but only providing general information. This information is provided with the understanding that we are not engaged in rendering professional veterinary services or advice. Information in this column does not replace consultation with a qualified veterinarian.


 

HEALTH

MY PETS HAVE ALLERGIES, CAN I FEED THEM PETGUARD?

Proteins and chemicals in foods can cause reactions in pets. Also, airborne substances such as pollen, dust, mold and contact with paints, plastics, soaps and even grass can cause allergic reactions. PetGuard is free of chemical additives and preservatives and has created a variety of foods with varying sources of protein to accommodate the tastes and sensitivities of our animal companions.

WHEN I SWITCHED TO PETGUARD, MY PET HAD DIARRHEA. WHY?

Problems with diarrhea often occur because pets overeat. PetGuard is a nutrient- dense food, with no fillers, artificial preservatives or by-products. You may find that pets will require a smaller amount of food at each meal using PetGuard than they needed using many other products. Also, an abrupt change in a pet's diet may cause discomfort so it is important to gradually change from your pet's present food to PetGuard. Be sure to follow the feeding directions on each product and within a short time, your companion pets should experience normal bowel movements. If diarrhea-type problems continue, speak with your veterinarian.

MY CAT HAS URINARY TRACT PROBLEMS. CAN I FEED HER PETGUARD PRODUCTS?

The importance of urinary tract health is highly understated in this country. While PetGuard does not have a prescription diet or claim to cure an infection or blockage, we do formulate our products to produce an acidic urine (pH) and contain the essential amino acids (taurine and dl methionine) to help in the prevention of these problems. In all concerns regarding health matters, your veterinarian is the first and best source for treating any illness.

 


 

INGREDIENTS

WHY DOESN'T PETGUARD STATE THAT 'HUMAN GRADE INGREDIENTS" ARE USED IN YOUR PRODUCTS?

According to the USDA and FDA, it is illegal to use or promote the use of the verbiage "human grade ingredients" because there is no legal term as "human grade". PetGuard uses ingredients that we would eat ourselves. The best ingredients that PetGuard uses in the foods we bring to your pets are the result of 25 years of working with our suppliers and careful monitoring of the quality demanded for products manufactured to our specifications.

WHAT ARE BY-PRODUCTS?

Animal by-products include such things as feathers, fur, tendons, hooves and beaks. There are no by-products in any PetGuard product.

DO YOU USE GMO'S IN YOUR FOODS?

GMO's (genetically modified organisms) are not used in PetGuard products.

WHAT PRESERVATIVES ARE USED IN PETGUARD PRODUCTS?

PetGuard dry foods are preserved with mixed tocopherols and vitamins C and E. These natural preservatives serve two functions: they prevent the food from spoiling and they scavenge free radicals which are known to cause cancer and cell damage.

WHAT IS ESTER-C?

Ester-C is calcium ascorbate that is used to deliver Vitamin C. It is metabolized very easily in the body so the vitamin is absorbed into the cells of the body. The strong antioxidant effect prevents cell damage from free radicals that can cause cancer.

HOW DO YOU JUDGE THE QUALITY OF THE BEEF THAT YOU PURCHASE TO PRODUCE YOUR PRODUCTS?

PetGuard uses Coleman Natural Beef in its beef products. The Coleman name is synonymous with beef that was raised with NO hormones, NO antibiotics, NO steroids and beef that was NEVER fed animal by- products. The Coleman story is worthy of everyone's reading at www.colemannatural.com.

WHY DOES THE COLOR AND TEXTURE OF YOUR PRODUCTS CHANGE FROM TIME TO TIME?

Because we use only all natural ingredients in our formulas, the finished products may vary slightly in color or texture. Remember, there are no fillers, artificial colors or flavors in PetGuard foods to assure that every product would look exactly like the one before it.

 



OTHER QUESTIONS

EXPLAIN WHAT ARE ORGANIC FOODS AND WHY ARE YOUR PRODUCTS BETTER.

Unlike many foods produced today, organic foods are grown without pesticides or harmful chemical fertilizers. Organic foods do not contain artificial products of any kind. For example, Coleman Beef, which is used exclusively by PetGuard in all its beef dinners, are cattle raised from birth without artificial hormones or antibiotics. The chicken used in PetGuard chicken dinners is USDA hormone-free poultry. Every PetGuard product is prepared from wholesome ingredients including fresh vegetables and whole grains, complete with fiber and nutrients to offer your pet companion a flavorful, highly digestible food free of artificial ingredients and by-products. Just good wholesome food.

WHERE ARE PETGUARD PRODUCTS AVAILABLE?

PetGuard products are marketed through many health and natural foods stores, veterinarian offices and nutritionally concerned pet stores across the country. You can email PetGuard at petcare@petguard.com or at customerservice@petguard.com and a representative will help identify retailers in your area.

WHAT IS THE SHELF LIFE OF YOUR PRODUCTS?

All PetGuard products, including all PetGuard supplements, have an expiration date printed on the label or the can. Just like with foods that humans consume, to take advantage of maximum freshness, products should be used in a timely manner.